Returns & Exchanges
At Qomfort Co, we want you to feel as good as you look, which is why we offer a seamless 30-day return policy for all unworn and unwashed apparel. If your purchase isn't a perfect fit, we are committed to making your exchange or refund process as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into the reusable shipping bag or any secure box to ensure they arrive back in pristine condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.
